How to assign team members to specific buildings and control what each tech can see
The Sites page lets admins control which buildings each technician can access. Techs assigned to a site can see and confirm assets at that location. Techs with no site assignments see nothing until an admin assigns them.Go to Sites in the left navigation. This page is visible to admins only.
Assigned to one or more sites — they can see and confirm assets at those locations only
Assigned to no sites — they see an empty state in the app and cannot confirm anything until assigned
An admin — admins see everything regardless of site assignments
“Sites” are the buildings (or equivalent top-level locations) in your location tree. All rooms and floors inside a building are automatically included when a tech is assigned to that building. You do not need to assign rooms individually.
If your company has a deeper location hierarchy (Region → Campus → Building), your Forager admin can configure which level counts as the site boundary. Contact support if the default building level doesn’t match your structure.
Click Sites in the left navigation of the dashboard.
2
Find the building
The page lists every building in your location tree. Each card shows the building name and the techs currently assigned to it.
3
Add a member
In the building card, open the Add member dropdown and select a team member. They are added immediately — no confirmation required.Only team members not already assigned to that building appear in the dropdown.
Click the × button on a member’s badge inside any building card. The removal takes effect immediately. The tech loses access to assets at that building on their next app sync.
Removing a tech from all sites leaves them with no asset access. They will see an empty screen in the app directing them to contact you.
A tech can be assigned to any number of sites. Add them to each building the same way — one building card at a time. When a tech has multiple site assignments, a site picker appears in the app header so they can filter their view to a specific building.
Admins always see all assets across the entire company, regardless of site assignments. Site membership only applies to technician-role accounts.
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