The app shows “Locating…” for more than 30 seconds
The app needs visible Wi-Fi access points and/or Bluetooth devices to determine your location. If it can’t find enough signal, it stays in the locating state. Check these in order:- Wi-Fi is enabled on your phone. Forager does not need to be connected to a network — just Wi-Fi scanning needs to be on. Go to phone Settings → Wi-Fi and confirm it is toggled on even if you’re not connected to a network.
- Bluetooth is enabled. Same — Forager uses Bluetooth signals for location, not for connecting to devices. Toggle Bluetooth on in phone Settings.
- The room has been surveyed. If no survey data exists for this area, the app cannot classify it. Open the app’s Coverage view to see which rooms are surveyed. Unsurveyed rooms appear gray.
- Location is allowed, with precise location on. Go to phone Settings → Apps → Forager → Permissions → Location, choose Allow only while using the app, and turn on Use precise location. Approximate location is not enough: without precise location the phone returns no Wi-Fi or Bluetooth results. On Android 12 and later, also allow Nearby devices. Forager asks for both when you sign in.
The app puts me in the wrong room
The app is classifying you in a room that isn’t where you are. Most common causes:- Thin survey data. If a room was only surveyed once or quickly, the fingerprint may not be distinct enough. Open Coverage, find the room, and tap Re-survey to take additional captures.
- The physical environment changed. New Wi-Fi access points, moved equipment, or structural changes (walls, furniture) can shift the signal pattern. Re-survey affected rooms.
- Standing in a doorway or hallway. Signal patterns at room boundaries are ambiguous. Stand in the center of the room you intend to scan from before scanning assets.
- Two rooms with similar signal profiles. Rooms that are physically close together can have overlapping RF signatures. Take extra survey captures in both rooms while standing in different spots.
Location confidence is low
A low confidence score means the current signal pattern is not a strong match for any surveyed room. Attestations recorded at low confidence are still valid but may reflect an incorrect room. Fix: Re-survey the current room by taking 4–6 additional captures from different positions within the room.The app shows a room from the wrong floor
The floor estimator uses barometric pressure (if available on your device) and signal patterns to separate floors. If your device does not have a barometric sensor, floor separation relies entirely on RF fingerprints. Fix: Ensure each floor has been surveyed independently. Survey captures from Floor 1 should not be taken from a room directly below a surveyed Floor 2 room — the signal bleed can confuse the estimator. Also check the building’s floor setup in Floor Numbers & Building Floor Settings:- Every floor has a number, with no gaps. Without floor numbers the app can only count floors moved, not name the floor.
- The floor-to-floor height is right. If the app lands a floor off after long elevator rides, the height setting is usually wrong (hospitals are often 4.5 m, houses about 3.0 m).
- The entry floor is correct, or blank. Clear it if the building has entrances on more than one floor.